Complaints and Appeals

Polytechnic Institute Australia > Complaints and Appeals

Polytechnic Institute Australia (‘PIA’) is committed to developing and maintaining an effective, timely, fair and equitable grievance handling system, which is easily accessible to all complainants. The grievance process is designed to ensure that PIA responds effectively to individual cases of dissatisfaction.

Grievances of an academic nature include issues related to student progress, assessment, curriculum and awards in a course of study. Grievances of a non-academic nature cover all other matters, including grievances in relation to the personal information that PIA holds in relation to concerning an individual. In relation to non-academic grievances, the term “complainant” applies to both current students of PIA and persons seeking to enrol with PIA.

For more information see

PIA Student Grievance Handling Policy and Procedure.
Student Grievance and Appeal Form

ACKNOWLEDGEMENT OF COUNTRY

We acknowledge the Traditional Custodians of the land on which we operate, and we pay our respects to their Elders, past, present and emerging.

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Polytechnic Institute Australia Pty Ltd is a registered Institute of Higher Education on the Tertiary Education Quality and Standards Agency’s National Register (PRV14049) and all courses provided are accredited by the Tertiary Education Quality and Standards Agency (CRICOS 03535M). ABN: 34 145 333 795

DISCLAIMER

Polytechnic Institute Australia Pty Ltd is an equal opportunity Institute of Higher Education and encourages people with disabilities to apply.

Your Personal Information may be disclosed in a number of circumstances including the following:

— Third parties where you consent to the use or disclosure; and
— Where required or authorised by law.

PIA does not guarantee migration outcomes and or learning outcomes to any student enrolling

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Polytechnic Institute Australia > Complaints and Appeals